Airport

Cleveland Hopkins Intenational Airport

5300 Riverside Dr, Cleveland, OH 44135
(216) 265-6000

Whether you're departing or arriving, there's always something great going on at Cleveland Hopkins International Airport. Arrive a little early or linger a little longer, there is a world of amenities at your fingertips.

Airlines

CLE is proud to offer service from nine different air service providers. We like to think of each airline as more than just a partner. We think of them as our friends and our family. Please find contact information for our air service providers below.

Air Canada Jazz 888.247.2262 www.flyjazz.ca
American / American Eagle 800.433.7300 www.aa.com
Delta 800.221.1212 www.delta.com
Frontier Airlines 800.432.1359 www.flyfrontier.com
Southwest Airlines 800.435.9792 www.southwest.com
Spirit Airlines 801.401.2222 www.spirit.com
United / United Express 800.864.8331 www.united.com
US Airways 800.428.4322 www.usairways.com
JetBlue 800.538.2583 www.jetblue.com

Parking & Transportation

Navigating your way to and from the airport has never been easier. Whether it's finding a spot in our Smart Parking Garage, arranging an airport taxi or taking the RTA into the city, CLE is here to help you get to your final destination.

Parking

With 5 different on-site parking options, including our convenient Smart Parking Garage, CLE gives you a world of choices for storing your car. Our valet facility even offers a whole host of luxurious car care services. Parking is available 24 hours a day, 7 days a week. Standard Parking operates the airport's on-site parking. Visitors can contact them at 216.267.5030.

CLE Smart Parking Garage

$17/day $13/day
Under 72 Hours Over 72 Hours

This multi-level parking garage is attached to the terminal building via skywalk on level three and walkway on level one. It offers an intelligent guidance system to assist drivers to open parking spaces using electronic signage and LED lights. The CLE Smart Parking Garage accepts cash, personal checks and credit cards at a daily rate of $17.00 for less than 72-hours and $13.00 for 72-hours or more.

Red Lot

$13/day

This surface lot is located on airport property directly north of the terminal. Enter by turning right onto Park Road from Inner Drive before you enter the arrivals deck – across from the Sheraton Hotel. The Red Lot is located on the left side of the parking facility, across the street from the Blue Lot. The Red Lot is credit card only at a daily rate of $13.00.

Blue Lot

$11/day

This surface lot is located on airport property just north of the terminal. Enter the Blue Lot by turning right onto Park Road from Inner Drive just before you enter the arrivals deck – across from the Sheraton Hotel. Turn right from Park Road into the Blue Lot. The Blue Lot is credit card only at a daily rate of $11.00.

Orange Lot

$11/day

This surface lot is located across Park Road from the CLE Smart Parking Garage. Enter the Orange Lot by turning left onto Park Road from Inner Drive before you enter the baggage deck. The Orange lot is connected to the Smart Parking Garage via skywalk and offers direct, covered access from the lot to the terminal. The cost to park is $11.00 daily and payment is credit card only.

Curbside Valet

$25/day $9/First 30 min
$12/First hour + $2/each additional hour

For those in a hurry or just seeking the ultimate convenience, CLE offers 24-Hour curbside valet parking, along with a range of concierge services. The service allows travelers to simply pull up, drop off, and then take off. 24-Hour curbside valet parking location is adjacent to the Delta Air Lines ticket counter on the departures level.

For more information or to make a reservation, call 216.267.7275.

Available Services for Curbside Valet
Hand Car Wash Car: $25 SUV: $35
Mini-Detail Car: $50 SUV: $70
Interior Detail Car: $50 SUV: $70
Exterior Detail Car: $100 SUV: $130
Full Service Wash, Wax & Detail Car: $150 SUV: $200
Engine Clean / Degrease Cars / SUV / Vans: $30
Leather Cleaning Car: $40 SUV: $50
Ozone Odor Treatment Car: $25 SUV: $35
Removal of Tree Sap, Tar, etc. Car: $45 SUV/Van: $55
Removal of Extra Extraction on Highly Soiled Vehicle Car: $25 SUV: $35
Diagnostic Check Free (Written estimate for repairs)
Oil Change $35
Synthetic Oil Change $75 - $95
Rotate & Balance Tires $25
Brakes (Front or Back) Car: $109 & Up SUV / Van: $116 & Up
Tire Change / Repair $15 - $20
Transmission Flush $139
Air Conditioning Recharge & Freon $89
Tune-Up Free (Written estimate on request)

Security & Emergency Assistance

Security officers patrol the CLE Smart Parking Garage 24 hours a day, 7 days a week.

White courtesy telephones are located in the elevator lobby of Floors 2-5 of the CLE Smart Parking Garage. To obtain emergency vehicle assistance (provided by Standard Parking), dial 4770 on any white courtesy telephone, or call 216.267.5030.

Smarte Cartes

Smarte Cartes are located in the elevator lobby on Levels 1 and 3 of the CLE Smart Parking Garage. Smarte Cartes are $2 (price subject to change).

Rental Cars

CLE has a consolidated rental car facility located off the airport grounds. Shuttle service is available for all rental car customers from the main terminal to the rental car facility. Shuttles are located on the lower roadway island and can be accessed by exiting from Door #5 on the baggage claim level of the main terminal. For travelers needing assistance, a telephone center with rental car information is located near Door #5.

The shuttle bus ride from the terminal to the rental car facility takes approximately 5-7 minutes. The shuttle buses run continuously 24 hours a day, 7 days a week, 365 days a year.

The rental car facility is located at:
19601 Maplewood Avenue, Cleveland, OH 44135

Authorized Rental Companies
Alamo 888.826.6893 www.alamo.com
Avis 216.265.3700 www.avis.com
Budget 216.433.4434 www.budget.com
Dollar 866.434.2226 www.dollar.com
Enterprise 216.898.2200 www.enterprise.com
Hertz 216.267.8900 www.hertz.com
National 216.912.3917 www.national.com
Thrifty 877.283.0898 www.thrifty.com

Taxis

For passengers leaving the airport, CLE offers a dedicated taxicab service. Our fleet of 75 white vehicles includes GPS technology, in-cab cameras, a pre-set rate structure, and drivers who receive enhanced customer service training. Three companies jointly operate this outbound service: Ace Taxi, Yellow Cab Company, and Americab.

To use the taxi service, look for the taxi entrance at the orange wall on the south end of baggage claim, adjacent to Carousel 11. Pickups are made at this location only.

Our flat rate structure is based on mileage. Credit cards are accepted. Within Cleveland and the surrounding suburban areas, rates are as follows:

Taxi Rates to Cleveland & Surrounding Areas
0-5 miles $13.50
6-10 miles $24.50
11-15 miles $34.50
16-20 miles $45.50
21-25 miles $56.50
25-30 miles $67.50
31-35 miles $77.50
36-40 miles $88.50

After hours, please contact the taxi service directly (metered rates will apply).

Authorized Taxi Companies
Ace Taxi

216.361.4700 / 877.361.8294

A ce Taxi Website
Yellow Cab Company 216.6 23.1500 Y ellow Cab Website
Americab 216.881.1111 Americab Website

Please note, a $1 fuel surcharge is added to all fares.

Shuttles and Limos

There are 15 limousine companies and numerous hotels that provide service to travelers at CLE. All limousine service must be arranged in advance. Any state licensed limousine company is allowed to pick up or drop off passengers at the terminal curbside. Listed below are those limousine companies that have a permit authorizing them to wait on airport grounds for customers who have scheduled their services.

Authorized Limousine Companies
American Limousine 216.221.9330 www.amerilimo.com
A-Rae Rae Limousine 216. 482.4158 araeraechauffers@live.com
A Touch of Class 330.225.5382 www.atoclimo.com
Bounit Brothers 216. 789.7076 www.bounittransportation.com
Cleveland Auto Livery, Inc. 216. 421.1101
Cleveland Express Limo 216. 661.9105 www.clevelandexpress.net
Company Car 216. 861.7433 www.company-car.com
Don Brodie's Thomas Limo 330.753.5372 www.thomaslimousine.com
Lakefront Lines 216. 267.8810 www.lakefrontlines.com
Local Travel Solution Services 330.628.0030 www.ltslimo.com
Ohio Connection 216. 324.8999 www.ohconnection.com
Precious Cargo Transportation 440.543.9272 www.pctbus.com
Shima Limousine Services, Inc. 440.918.6400 www.shimalimo.com
Sotak Auto Livery, Inc. 216. 661.0300 www.sotakautolivery.com

Hotel Shuttles

Listed below are all the hotels in the area with shuttle service to Cleveland Hopkins International Airport.

Nearby Hotels with Shuttles to Cleveland Airport
Airport Fast Park 216.265.0500
America's Best Value Inn - Cleveland 216.267.2350
Bertram Inn - Aurora 330.995.0200
Cleveland Airport Marriott 216.252.5333
Comfort Inn - Middleburg Heights 440.234.3131
Courtyard by Marriott - North Olmsted 440.716.9977
Crowne Plaza Hotel - Independence 216.750.0812
Crowne Plaza Hotel - Middleburg Heights 440.243.4040
Doubletree Cleveland South - Independence 216.447.1300
Hampton Inn and Suites - Middleburg Heights 440.234.0206
Hampton Inn and Suites - Brooklyn 216.929.8400
Hilton Garden Inn - Airport 216.898.1898
Holiday Inn - Airport W. 150th 216.252.7700
Holiday Inn - Independence 216.524.8050
Holiday Inn - Strongsville 440.238.8800
Holiday Inn Express - Wadsworth 330.334.7666
Holiday Inn - Westlake 440.871.6000
Hyatt Place - Independence 216.328.1060
La Quinta - North Olmsted 440.734.4477
Radisson Hotel Airport - North Olmsted 440.734.5060
Residence Inn - Middleburg Heights 440.234.6688
Sheraton Airport 216.267.1500

Airport Oberlin Shuttle Service to Oberlin College

Airport Oberlin Shuttle Service provides regularly scheduled shuttle transportation to Oberlin College in Oberlin, OH. Pick-up service is offered by advance reservation or specific shuttle times. The Airport Oberlin Shuttle Service stop is located on the ticketing level, across from Southwest Airlines ticket counter, outside at the curb.

For more information or to book your shuttle, call 216.941.7433.

Public Transportation

The Greater Cleveland Regional Transit Authority (RTA) offers convenient service to and from Cleveland Hopkins International Airport. RTA's Red Line provides regular service between CLE and downtown Cleveland via the Tower City Station. The trip takes less than 30 minutes and trains depart from CLE every 15 minutes for the majority of the day.

RTA's station at CLE is located on the lower level of the main terminal. To reach the RTA station, travelers should use the elevators or escalators located in the center of the ticketing and baggage claim levels.

For additional information, please call 216.566.5100, or visit the RTA website.

TSA & Security

Cleveland Hopkins is committed to ensuring that all passengers, visitors and employees have a safe and enjoyable environment in which to travel and work.

The Transportation Security Administration (TSA) is charged with the responsibility of screening all checked baggage, as well as all passengers and carry-on baggage. For information regarding the security screening process, please visit the TSA website.

If you're interested in TSA Pre-Check information, click here . To enroll in TSA Pre-Check, click here .

Checkpoint hours:
Checkpoint A: 4:15AM to 8AM, 2PM to 6PM
Checkpoint B: 3:45AM to 9:30PM
Checkpoint C: 4:15AM to 6PM

Security Tips

  • Please arrive 90 minutes prior to your scheduled flight departure time to ensure that you and your bags have enough time to go through the screening process and be transported to the aircraft.
  • Leave all checked baggage unlocked. Security screeners may forcibly unlock locked baggage if it requires inspection.
  • All laptop computers and video cameras must be removed from carry-on bags prior to moving through the screening process.
  • All travelers over the age of 18 need government-issued photo identification—federal, state, or local. If you do not possess any government-issued photo identification, please carry at least two pieces of identification with you—one of which must have been issued by a government authority. You may be asked to show your ID at various locations within the airport, including at check-in, screening, in the gate area, and/or prior to boarding an aircraft.
  • Only ticketed passengers are allowed beyond passenger screening points. If you need to accompany a ticketed passenger past a screening point, you should contact the passenger's airline for instructions.

Additional Safety Information

  • Please maintain continuous control of carry-on baggage, briefcases, purses, and other personal items at all times.
  • Personal items should never be left unattended as they could be subject to tampering or theft.
  • Do not carry or transport any items or baggage for any other person, especially people you do not know.
  • If you notice any unattended baggage, briefcases, purses, or other items, as well as any suspicious activity, please report it to the Airport Unit of the Cleveland Police Department immediately by dialing 6055 on any white courtesy telephone.
  • While at the airport or on airport property, never make jokes about security, including comments about having a bomb or a firearm on your person or in your luggage. Airport personnel are trained to take all such comments as serious threats, and they will immediately report such threats to the Airport Unit of the Cleveland Police Department. Such activity may result in civil and criminal penalties.

Airport Police

The Airport Unit of the Cleveland Police Department patrols Cleveland Hopkins International Airport. These highly trained officers are permanently assigned to the airport, with offices conveniently located within the terminal. They provide a wide range of law enforcement duties and responsibilities including patrol, investigation, traffic flow management, and control and response to airport emergencies.

To contact the Airport Unit of the Cleveland Police Department from anywhere in the terminal or the parking garage, dial 6055 on any white courtesy telephone. They may also be contacted from any telephone by dialing 216.265.6055.

 

 

 

 

 

 

 

 

 

 

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